How To Verify Money Order Is Real

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  1. Verify Western Money Order
  2. How To Verify Money Order Is Real Property
  3. How To Verify Money Order Is Real Time
  4. Postal Service Money Order Verify

Feb 15, 2018 If the money order seems suspicious, call the U.S. Postal Service Money Order Verification System at 866-459-7822. Please provide this information to local banks and retailers, as they also receive Postal Service money orders for cashing. — Retail and Customer Service Operations, 2-15-18. Look for the text 'original document' in the background and MoneyGram's verification number on the left side, under the money order number ('call 1-800-542-3590 to verify'). The top edge of the document also contains a warning band that lists the security features.

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Verifying U.S. Postal Service Money Orders

n When held to the light, a watermark of Benjamin Franklin is repeated from top to bottom on the left side.

n When held to the light, a dark line (security thread) runs from top to bottom with the word “USPS” repeated.

n There should be no discoloration around the dollar amounts, which might indicate the amounts were changed.

These appear in Postal Service Notice 299, U.S. Postal Money Order Reference Card, or online at usps.com/shop/money-orders.htm.


How do I request a money order refund?

Before you request a money order refund, please check the status of your money order by calling the MO support line at 1-800-999-9960.
If you are the purchaser, request a refund by following these simple steps.
If you have your original money order or your purchaser’s receipt and your money order has not been cashed:

Verify Western Money Order

  1. Enter the details and attach your receipt.
  2. Accept the terms and conditions and submit the form.
Please note that a non-refundable processing fee of 15 USD will be automatically deducted from your principal refund amount.¹
If you have your original money order or your purchaser’s receipt and your money order has been cashed:
To request a photocopy of the proof of payment, please mail the completed form along with the 15 USD non-refundable processing fee with a money order or check payable to Western Union Financial Services, Inc. The address will be mentioned on your receipt.
Please allow us 30 days to process your refund request.
If you don’t have your original money order or your purchaser’s receipt and your money order has not been cashed:
  1. Print the form and enter the details.
  2. Notarize the form.
  3. Send the notarized form along with the required documents showing you as a purchaser by email to RMO@westernunion.com³.
  4. Please note that a non-refundable processing fee of 30 USD will be automatically deducted from your principal refund amount.

If you don’t have your original money order or your purchaser’s receipt and your money order has been cashed:
To request for a photocopy of the proof of payment, please mail the completed form along with the 30 USD non-refundable processing fee with a money order or check payable to Western Union Financial Services, Inc. The address will be mentioned on your receipt.
Note: Processing may take 6 to 8 weeks, and you may not be eligible for a refund.
*These documents could include the original store cash register receipt, copies of other money orders or their receipts purchased at the same time, bank statement showing the payment, or copies of other money orders purchased for the same purpose and same amount (i.e., rent or mortgage).
If you are the payee or company (legal entity) of the money order and your money order has not been cashed, request a refund by following these simple steps:
Verify
  1. Print the form and enter the details.
  2. Send the completed form along with the original or clear copy of the money order to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to RMO@westernunion.com⁵.

How To Verify Money Order Is Real Property


Please note that a non-refundable processing fee of 15 USD will be automatically deducted from your principal refund amount.
If you are the payee or company (legal entity) of the money order and your money order has been cashed:
To request for a photocopy of the proof of payment, please mail the completed form along with the 15 USD non-refundable processing fee with a money order or check payable to Western Union Financial Services, Inc. The address will be mentioned on your receipt.
*Payee should fill out page 1 of the affidavit form, while Company should fill pages 1 and 2 of the form.
Please allows us 30 days to process your refund request.
Other money order questions? Please visit the Money Order page or contact Customer Care.
  • For your own records, please make and retain the copies of all the documents you send.
  • The money order receipt must accompany each request to avoid delay in processing.
  • Stop payment on an outstanding money order is completed only when the request has been submitted and processed.
  • Western Union does not control the mailing process and it may take an additional 10-15 days.
  • We cannot verify if a customer is the true purchaser when you call Customer Care. This purchase agreement is stated on the money order receipt.
  • If the money order has been cashed, a photocopy will be mailed to you only when the processing fee is received.
  • If funds are available, you will receive a refund check. If the processing fee is not sent, it’s automatically deducted from the principal refund amount.
¹Other options to submit a refund request if your money order has not been cashed:
  • Fill out the Money Order Refund Request form on the back of your receipt.
  • Send the completed form to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to RMO@westernunion.com.

²Other options to submit Money Order Research Request:

How To Verify Money Order Is Real Time

  • You can also access the Money Order Research Request form from the nearby agent location or request to receive it via email or mail by calling the MO support line at 1-800-999-9660.
  • Send the notarized form along with the required documents* showing you as a purchaser to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to RMO@westernunion.com.

Postal Service Money Order Verify


³Payee should fill out page 1 of the affidavit form, while Company should fill pages 1 and 2 of the form. Form can be send out to RMO@westernunion.com or to the address mentioned on your receipt or by fax at 1-720-864-0477
⁴Payee should fill out page 1 of the affidavit form, while Company should fill pages 1 and 2 of the form. You can also access the form from the nearby agent location or request to receive it via email or mail by calling the MO support line at 1-800-999-9660.
⁵Form can be sent out to RMO@westernunion.com or to the address mentioned on your receipt or by fax at 1-720-864-0477

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